Effective Date: June 3, 2025
Thank you for visiting Exploring with Grandma. Your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or make a purchase, how we use it, and your rights regarding that information.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you place an order or interact with our website, we may collect the following types of personal information:
Name and email address
Shipping and billing address
Payment information (processed securely through Squarespace Payments — we do not store your full card details on our servers)
Order history and purchase details
Website usage data collected automatically through analytics tools (see Section 4)
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions or customer service requests
Improve our website and understand how visitors use it
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. How We Share Your Information
We share your information only as necessary to run our business:
Squarespace: Our website and e-commerce platform. Squarespace processes orders and stores customer data on our behalf. Learn more at squarespace.com/privacy.
Stripe: Payment processing. Stripe handles all payment transactions securely. Learn more at stripe.com/privacy.
Shipping carriers: We share your name and address with shipping providers to deliver your order.
Legal compliance: We may disclose information if required by law or to protect the rights and safety of our customers or business.
4. Analytics and Cookies
Our website uses Squarespace’s built-in website and shop analytics to help us understand how visitors find and use our site. Squarespace collects data such as pages visited, time spent on the site, and general geographic location. This data is aggregated and does not personally identify you.
Squarespace uses cookies — small text files stored on your device. You can opt out by clicking "Decline" or "Manage" on the website’s cookie banner, or by adjusting your browser settings to block third-party cookies
Most browsers allow you to control or delete cookies through their settings. Disabling cookies may affect some features of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, and resolve any disputes. You may request deletion of your data at any time (see Section 7).
6. Security
We take reasonable steps to protect your information. Our website uses SSL/TLS encryption (https), and payment data is handled by PCI-compliant processors (Squarespace Payments. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-out of analytics: Use the Google Analytics opt-out tool described in Section 4.
To exercise any of these rights, please contact us at the address below.
8. California Residents — CCPA Notice
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
We do not sell personal information as defined under the CCPA.
To submit a California privacy rights request, please contact us using the information in Section 10. We will respond within 45 days as required by law.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Exploring with Grandma
Website: exploringwithgrandma.com
You may use the contact form on our website to reach us.